Privacy Policy

1. Information We Collect

We collect information you provide directly when you make a booking, submit an inquiry, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, stay dates, and payment-related details processed by our secure payment partner.

We also automatically collect limited technical data such as device, browser, and usage information to operate and improve our website.

2. How We Use Your Information

We use your information to confirm and manage reservations, process payments, respond to inquiries, send service communications, and improve our guest experience.

With your consent, we may send promotional offers. You can opt out of marketing communications at any time.

3. Payment Processing

Payments are processed securely through our payment gateway partner. We do not store your full card details on our servers. All transactions are encrypted and handled in accordance with industry security standards.

4. Cookies & Tracking

Our website uses essential cookies to function correctly and may use analytics cookies to understand usage. You can control cookies through your browser settings.

5. Data Sharing

We do not sell your personal information. We share data only with trusted service providers (such as payment, email, and SMS partners) strictly to deliver our services, or when required by law.

6. Data Security

We apply reasonable technical and organizational measures to protect your information, including encryption in transit, access controls, and secure infrastructure. No method of transmission is fully secure, but we work to safeguard your data.

7. Your Rights

You may request access to, correction of, or deletion of your personal data, and you may withdraw consent for marketing at any time. To exercise these rights, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be reflected on this page with an updated revision date.